Your respondents said something important. Make sure the transcript did too.

Depth interviews, focus groups and expert calls, transcribed with every respondent and moderator labelled, and drug names, devices and job titles spelled correctly.

Interviews finished today are back before your team starts tomorrow, wherever you are.

Try 10 minutes free

Send us 10 minutes of English audio or video from your company email. We’ll send it back with every correction marked, so you can judge the work before you pay. One sample per company.

The Problem

Four reasons researchers re-listen to recordings

Who said it?

Focus groups with eight people and a moderator, labelled as “Speaker 1” to “Speaker 9”, or worse, not at all.

What did they actually say?

Clean-up tools smooth over the hesitations and contradictions that analysts need to see.

The terms

Brand names, competitor products, drug names, medical devices and job titles, misheard by tools that have never sat in on a pharma interview.

The deadline

Fieldwork ends Thursday, the debrief is Monday, and the transcripts take a week.

How We Work

How we work with research teams

Labels your way

Moderator, R1, R2, or the respondent codes from your recruitment sheet.

True verbatim when you need it

Hesitations, laughter, crosstalk and contradictions kept in.

Your study glossary

Send the discussion guide and brand list. Every interview in the study uses the same spellings.

Multi-country studies

Interviews in other languages, transcribed and translated into English.

Rolling delivery

Each interview delivered as it’s done, so analysis can start before fieldwork ends. For studies over 30 interviews, we’ll agree a schedule up front.

Teams we’ve worked with

BrightTALK Thomson Reuters Market Focus International IQPC

Technical accuracy

“We have quite technical information discussed in our interviews and the team work diligently to get names of drugs, procedures, clinical conditions and medical devices spot on.”

Industry-specific

“Fast delivery, reliable industry-specific transcriptions, and accountability. Far superior to alternatives that overuse automated transcribing and unreliable freelance teams.”

Get Started

Send us one interview from your current study

We’ll reply with a price and delivery time, usually within the hour.

Send a file

Contact

Send us your file.

Email your recording or a link to it.
We will confirm the quote and turnaround, and get started.

Company email only, one sample per company. We’ll reply to ask for your recording and send it back with every correction marked. Request your free sample.

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We usually reply within the hour, early morning to late night, seven days a week.