Errors found: 5
Machine draft

DANIEL1: When we rolled out Forty Vale Sentry2 across all three regions, mean time to respond fell by 14%3.

SPEAKER 21: And that’s in a sock two4 environment. Thank you for watching.5

Signed off by AV-TEXT

PRIYA SHAH1: When we rolled out Fortivale Sentry2 across all three regions, mean time to respond fell by 40%3.

DANIEL OKAFOR1: And that’s in a SOC 24 environment.

Thank you for watching.5

1 Wrong speaker · 2 Product name · 3 Wrong figure · 4 Acronym · 5 Invented line removed

The machine was confident about all five. That’s the problem.

AI gets 98% of the words right. Want to know which 2% it got wrong?

A 60-minute webinar can run to 10,000 words. At 98%, that’s up to 200 mistakes, and they land on names, figures and products. We find them before your audience does.

Back the next business morning, whether you’re in London, New York or Sydney. Prices on the page. No login.

Cybersecurity Finance Market Research Media Monitoring Legal Medical
Find your 2%: 10 minutes free See prices

Send us 10 minutes of English audio or video from your company email. We’ll send it back with every correction marked, so you can judge the work before you pay. One sample per company.

How It Works

Email us a file. We send it back finished.

1

Send the file

Email, WeTransfer, Dropbox, Google Drive, Box, OneDrive, Frame.io, Vimeo or YouTube. Whatever your team already uses.

2

We confirm and start

You get a price and a delivery time, usually within the hour, and we begin straight away.

3

It comes back finished

In your format and on time.

What We Do

Transcripts, captions and translation

Every project gets the same attention:
technically accurate, properly formatted, and delivered on time.

Transcription

Accurate, readable text from any recording, with named speakers, correct terms and your house style. Much of our work is cybersecurity: CPE training courses for certification bodies, vendor webinars, and panels full of acronyms that have to be exactly right.

Learn more →

Captions and subtitles

Timed caption files for any platform, checked line by line. Correct names, readable line breaks, speaker labels and sound cues where they belong.

Learn more →

Subtitle translation

Your English video subtitled in other languages, or foreign-language audio into English. Translated by professional linguists, timed and formatted for your platform.

Learn more →
Why AV-TEXT

Fourteen years of bad audio, so you don’t have to

375,000+ minutes processed, with speakers from every continent.

A person, not a ticket

The person you email is the person who looks after your file. You’ll know us by name, and we’ll know your speakers by name.

Cape Town time is the point

Send files at the end of your day and they’re back before your next one starts, wherever you are.

We keep your glossary

Every client gets a running list of their speakers, products and terms. Your fifth file is faster and cleaner than your first, and the list is yours to keep.

No platform

No logins, no seats, no subscription. Email works. So does a shared folder, if you’d rather drop files in.

Your template

Send your logo, fonts and colours and we’ll build a branded transcript template, free.

The quote is the price

Timestamps, speaker names, verbatim or clean read, custom formatting. All included.

Pricing

Prices on the page.

You’ll know the cost before you send anything. Estimate it now. We confirm the final price when we see the file, and it doesn’t go up after that.

What’s included

Every transcription includes speaker identification, timestamps on request, and delivery in your preferred format. Captions come properly timed and formatted.

Same-day turnaround available
All major audio and video formats
Custom branded templates at no extra cost
NDA and secure file transfer available

What will it cost?

Prices per minute. No surprises later.

Service
Translation Direction
Target Language
Files
Content Length
minutes of audio/video
Minimum file rate: $55.00
Turnaround
Translation turnaround: approximately 5 business days depending on length.
Estimated Total 30 min × $2.50/min
$75.00
Get my exact price

Final price confirmed when we review your file. No hidden fees.

New to us? Companies can try 10 minutes free.

See all prices

Don’t take our word for it. Take theirs.

Teams we’ve worked with
Thomson Reuters BrightTALK Arkadin (NTT) Onclusive Kantar Media Market Focus International Sweeney Research Hawkeye Films Cherryduck
Technical accuracy

“We have quite technical information discussed in our interviews and the team work diligently to get names of drugs, procedures, clinical conditions and medical devices spot on.”

Project Director,
Market Focus International

Industry-specific

“Fast delivery, reliable industry-specific transcriptions, and accountability. Far superior to alternatives that overuse automated transcribing and unreliable freelance teams.”

Managing Event Producer,
BrightTALK

Personal service

“Jef and Shareef are always happy to help out even when turnaround time is very tight. The service is always of the highest possible quality with meticulous attention to detail.”

Thomson Reuters

Your Content, Protected

Confidential by default

We sign your NDA or send ours. Files move through the secure platform you prefer. Your recordings are never used to train AI models, and we delete them on a fixed schedule.

NDA on request

Happy to sign your NDA or provide ours before any work begins.

Secure transfer

We work with your preferred secure file sharing platform, or provide our own.

GDPR aware

We handle personal data responsibly and can work within your compliance requirements.

About Us

Two people. 375,000 minutes.
An unreasonable amount of bad audio.

Jef Eriksen - AV-TEXT Co-founder
Jef Eriksen
Since 2006
LinkedIn
Shareef Sallie - AV-TEXT Co-founder
Shareef Sallie
Since 2008
LinkedIn

38 years combined experience

We started AV-TEXT in Cape Town in 2012 because we kept seeing the same thing: transcripts full of errors, captions that looked like nobody had read them, and support teams who had never opened the files they sent back.

So we built the opposite. The people you email are the people doing the work. We remember who needs UK spelling, who wants a timestamp every 30 seconds, and who always sends the file at 4:55 on a Friday.

We use modern tools for the repetitive parts, because they’re fast. Then one of us goes through every line, because fast isn’t the same as right.

Jef has been doing this since 2006 and Shareef since 2008. Between us, that’s 38 years of other people’s recordings.

30,000+ projects completed
5 continents served
2012 founded in Cape Town
Contact

Go on, send us the awkward one

We usually reply within the hour, early morning to late night, seven days a week. A person reads every message.

Company email only, one sample per company. We’ll reply to ask for your recording and send it back with every correction marked.

Direct Email: [email protected]

WhatsApp: Message us